Unfortunately we are unable to ship overseas at this point in time however, we are looking to introduce global shipping in the near future.

We use Royal Mail and Royal Mail Returns to ensure you have 100% trust in our delivery and returns process.

Your are more than welcome to return your product(s) as long as:

1. The product is in the condition it was sent to you in.
2. The product has not been used.
3. The product has not been purchased any longer than 14 days ago.

If you are eligible for a refund please contact our team and we will instruct you from there.

Testers are authentic, fresh and 100% original.

They are used by department stores to promote a particular fragrance and therefore are the same quality as the retail product.

Testers are made by the manufacturer and may come in a plain box or without the fancy cap.

All testers are new and unused. Because there is no decorative packaging, we can purchase these items for less and pass the savings on to you.

All the products that we sell are completely authentic - we have no dealing with counterfeit or non authentic products.

In the case of any products that are unboxed or damaged items that we may sell, The Fragrance Warehouse will state on the product listing that the product is as you will receive giving full transparency.

If you receive the product and it as not as described we will offer you a full refund along with a free postage returns label from our shipping partner Royal Mail.

Cards

The Fragrance Warehouse accepts all major credit cards such as the follow:

Visa

Mastercard

Maestro

American Express

Discover

Diners Club

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Wallets

We accept digital wallet payments to help you checkout super fast using devices that can setup the following:

Apple Pay

Google Pay

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Shop Pay

Shop Pay makes checking out faster for you by securely saving your shipping and payment details.

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We’re The Fragrance Warehouse; the fragrance retail and e-commerce brand here to provide you with the latest discounted fragrances and beauty products.

We believe everyone should smell amazing. We stock the latest fragrances that you can wear for any occasion.

Pricing for postage & packaging varies on the product(s) and the price of the product(s) you have added to your bag.

We would advise to add your product(s) to your bag and proceed through the checkout process where delivery rates and duration will be presented to you.

Yes, An SSL certificate is a digital certificate for our website which offers this website and It's visitors a secure and encrypted connection.

"Https://"  in The Fragrance Warehouse website URL means that this website is protected by an SSL certificate ("Secure Sockets Layer”). It means that a website is using a safer data exchange protocol — HTTPS (HyperText Transfer Protocol Secure) as opposed to just HTTP.

This is a universal standard security technology used by millions of companies. Its goal is to safeguard the data transferred between our users’ browsers and websites.

Our offices and warehouses are based solely in the north west of the United Kingdom.

We are a UK VAT Registered company.

Not at all, you are able to log in as a guest user and purchase without creating an account.

Before cancelling your order, please make sure your order hasn't been dispatched.

Please send us an email or jump on live chat where we will be happy to do this on your behalf.

We stock hundreds of perfume, cologne and aftershave. A lot have been discontinued. We source products around the world obtaining entire inventories of hard to find or discontinued / rare fragrances to store in our warehouse.